Northeast Louisiana Child Care  Connections is the Department of Children and Family Services Child Care Resource & Referral Agency for Region 9.

When it comes to looking for child care, you want the best for your child. Research shows that high quality child care can have a positive impact on a child’s overall development. Finding high quality child care is very important for your child’s well-being.

Child Care Connections provides free referrals to parents seeking quality child care; tips to evaluate the quality of child care; resources on parenting and child development, and information about CCAP (Child Care Assistance Program).

The staff specialists will make referrals, not recommendations, about child care programs.  It is up to you to determine if the quality of service provided by a facility meets your family’s needs. For a FREE referral, please call (318) 323-8775 or 1-877-206-0819 or follow this link:

In addition to services for families, Child Care Connections also provides training at the office and at child care centers, can provide a mental health consultant to quality rated centers, and helps centers participate in Quality Start, the child care rating system. Quality Start is a voluntary program for licensed child care centers designed to increase the quality of child care and early learning for all children.

Learn more about Quality Start here:  





Choosing a Quality Start rated center makes parents eligible for a School Readiness Tax Credit (SRTC).

The SRTC is an additional state child care tax credit for taxpayers with children who are under the age of 6 and are enrolled in a child care center that has earned at least 2 stars in Louisiana’s Quality Start program. The amount of the tax credit will increase with the number of stars that the child care center has earned. The SRTC adds to your existing state child care tax credit as follows:

Quality Rating of Child Care Facility Percent Increase to Louisiana Child Care Tax Credit
Five Star 200%
Four Star 150%
Three Star 100%
Two Star 50%
One Star or not participating in Quality Start 0%

Learn more about School Readiness Tax Credits

Contact Child Care Connections Monday through Thursday between 8:00 a.m. and 4:30 p.m., or Friday between 8:00 a.m. and 12:00 p.m. You will speak to a staff member, who will provide information and a list of child care options based on your individual needs.

Child Care Connections
117 Hall St.

Monroe, LA 71201     

Child Care Connections serves the following parishes:
(Click on the actual map to enlarge)